Loan installment and interest suspension -  COVID-19
Dear Customer, 
Our Bank responding to the adverse conditions due to the Covid-19 pandemic and based on the Decree issued by the Ministry of Finance on 30 March 2020, amended on 7th May 2020, under which the obligation to pay installments on facilities granted by financial institutions, including the relevant interest, is suspended for the entities considered Eligible* who wish so, would like to inform you of the following: 

*Eligible entities are physical persons, legal persons of public interest, self-employed and businesses which on 29 February 2020 had no arrears of more than 30 days for the specific credit facility, but are facing financial difficulties as a result of the effects of  COVID – 19 pandemic. It is also clarified that, eligible entities who on 29 February 2020 had arrears of more than 30 days in the repayment of their installment but have in the meantime and up and until 30 March 2020 have settled their installments in such a way so that there are no installments of more than 30 days on 30 March 2020, may also apply for the suspension of their obligation to pay their installments and interest of the specific credit facility.

Applications for the loan installment suspension should be sent the latest by 26 June 2020, either by email/fax that corresponds to the Unit you belong or by mail, as follows:

Unit   Email address   Fax
Corporate Banking   22375011
Commercial Banking   22755172
Wealth Management    22875405
Affluent Banking    22755170

The mailing address to which you can send your applications is Eurobank Cyprus Ltd, P.O.Box 27236, 1643 Nicosia, Cyprus. All applications should be sent to the attention of the respective responsible Unit.

Click here to view the relevant Decree and its amendment (available only in Greek).  
Click here for the relevant application.

GDPR Loan Installment Suspension

Benchmark Regulation – Expected reforms to reference rates

22 сентября 2020

The Bank informs you that Regulation (EU) 2016/2011 (“Benchmark Regulation” or “BMR” or “Regulation”) has established a common framework to ensure the accuracy and integrity of the indices used as benchmarks in financial instruments and financial contracts.  The Regulation, which aims to protect consumers and investors and ensures that the Benchmarks which have been created and used in the European Union are robust, reliable, representative and appropriate.  The Regulation is valid and enforced in all Member States of the European Union and the supervisory authority responsible for its implementation in Cyprus, is the Cyprus Securities and Exchange Commission.

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Trade Services Department - Change of address

03 сентября 2020

Please be informed of the new address of Trade Services Department: 

Eurobank Cyprus Ltd
Trade Services Department
41, Arch. Makarios Avenue, 5th Floor
P.O.Box 27236, 1643 Nicosia

Please ensure that all documents intended for Trade Services Department are sent/delivered to the above mentioned address at all times.

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Updated information regarding the working hours of our Banking Centers - COVID-19

25 мая 2020

Following our previous relevant announcements, we inform you that as of 25 May 2020 we have reopened the 2 Banking Centers of Eurobank Cyprus that remained closed for over the counter transactions as part of the measures taken by the Bank in order to ensure the uninterrupted servicing of its customers in response to the outbreak of COVID-19.

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