As part of our Bank’s commitment to environmental sustainability, we kindly inform you that a letter has been mailed to the Bank’s customers indicating that the frequency of the mailing of printed statements for current and notice accounts to customers will be restricted to once a year and for overdrafts to twice a year with effect from 01/06/2020  (you can find the relevant letter here ).  Given the current situation with the Covid-19 pandemic and the uncertainty about its transmission, the above is with immediate effect.  The next mailing of statements for current and notice accounts will be performed in January 2021 and will cover the period 01/01/2020-31/12/2020 and for overdrafts in July 2020 and will cover the period 01/01/2020- 30/06/2020.
 
The Bank provides its customers with alternative options in order to obtain their account statements, free of charge, in any of the following ways:
 
•    Online through the Bank's digital channels (e-Banking / Mobile Banking).
•    By email through the e-Statement Service – By joining this service, the issuance and mailing of printed account statements is automatically terminated.
•    Βy contacting the Responsible Banking Center

Benchmark Regulation – Expected reforms to reference rates

22 сентября 2020

The Bank informs you that Regulation (EU) 2016/2011 (“Benchmark Regulation” or “BMR” or “Regulation”) has established a common framework to ensure the accuracy and integrity of the indices used as benchmarks in financial instruments and financial contracts.  The Regulation, which aims to protect consumers and investors and ensures that the Benchmarks which have been created and used in the European Union are robust, reliable, representative and appropriate.  The Regulation is valid and enforced in all Member States of the European Union and the supervisory authority responsible for its implementation in Cyprus, is the Cyprus Securities and Exchange Commission.

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Trade Services Department - Change of address

03 сентября 2020

Please be informed of the new address of Trade Services Department: 

Eurobank Cyprus Ltd
Trade Services Department
41, Arch. Makarios Avenue, 5th Floor
P.O.Box 27236, 1643 Nicosia
Cyprus


Please ensure that all documents intended for Trade Services Department are sent/delivered to the above mentioned address at all times.

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Updated information regarding the working hours of our Banking Centers - COVID-19

25 мая 2020

Following our previous relevant announcements, we inform you that as of 25 May 2020 we have reopened the 2 Banking Centers of Eurobank Cyprus that remained closed for over the counter transactions as part of the measures taken by the Bank in order to ensure the uninterrupted servicing of its customers in response to the outbreak of COVID-19.

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