Welcoming You to our new era!

We are excited to announce the merger between Hellenic Bank and Eurobank Cyprus, and to introduce you to your new bank—Eurobank. Together, we are building a stronger, more innovative banking experience. We will ensure the process is smooth and seamless.

Whether you are a customer of Hellenic Bank or Eurobank Cyprus, you will continue to access your usual services from this page throughout the transition. We will keep you informed of any changes. 

For more information, please refer to the Frequently Asked Questions or contact our Customer Contact Centre at 8000 9999 (Cyprus) / +357 22500500 (abroad), your Relationship Officer, or email us at info@eurobank.com.cy or contact@hellenicbank.com.

Eurobank

Our New Era

A strong and innovative banking experience

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Frequently Asked Questions

Why did I land on this page?

You’ve been redirected here because of the recent merger between Hellenic Bank and Eurobank Limited. This page is designed to help you continue using your banking services seamlessly. Whether you were a customer of Hellenic Bank or Eurobank Limited, you’ll find everything you need right here.

Why is the merger between the two banks taking place? What are the key benefits for clients?

We aim to enhance the value we offer our customers, by creating one of Cyprus’ leading financial institutions. Our complimentary business model and expanded branch network, enable us to offer a wider range of products and services, upgraded client experience, innovative solutions and improved operational efficiency. This strengthens our ability to support your personal and business needs, while building a more resilient and competitive organisation, ready for the future.

Will there be any changes to branch operating hours and service?

For the time being, there will be no changes.

Do I need to take any action?

At this stage, no action is needed on your part. If and when this is necessary, we will contact you.

Can I still use the Online Channels of both banks?

There will be no change and the way you access them will remain the same. No action is required from you for the time being.

Will my bank account numbers and IBAN stay the same?

Yes your bank account numbers will stay the same. If any change comes up at a later stage, you will be notified accordingly.

Will I be able to use my existing chequebook?

Yes, your existing chequebook will be valid.

How can I start banking with you if I'm a new customer?

You can explore our products and services at Eurobank Cy, Book a meeting or Visit any of our branches.

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Welcoming You to our New Era


Why this is Good News for you

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