Submit a claim
Dear Customers if you wish to submit a claim in respect to the Travel Insurance, please fill out the “Notice of Claim Form” (Pdf link) within 25 days of the incident. Please send the form directly to the email: office@genassist.eu or fax to +357 22 499 830.
Disclaimer
You acknowledge the fact that Eurobank Cyprus (the Bank) will not have any access or will not process any data disclosed to the Gold Assist within the claim form. The Bank does not assume any liability or responsibility in relation to a claim and/or completion of the claim form and/or provision of personal data.
By submitting the form, you agree with the Privacy Notice section of the form.
For further information please contact Gold Assist TPA at +357 22 519 211.
Travel Insurance - Visa Classic Debit - View pdf
Travel Insurance - Visa Gold - View pdf
Travel Insurance Policy - View pdf