Online shopping – Changing to a more secure authentication method 

Due to EU regulations (PSD2), online shopping SMS OTP will conclude on 11/01/2021 and will be replaced by Eurobank CY Cards Authenticator Mobile App. The new features/advantages are: 

Seamless registration process:

Registration made easy using only your Date of Birth and an Active Eurobank Cyprus card number

Convenient operation 

Confirm the transaction by using a dedicated PIN of your choice or by using the Biometric authentication (Biometric authentication needs to be activated on your phone)

Transaction displayed clearly

Transaction details are clearly indicated, including, merchant name, transaction amount and transaction date 
Instant decision and safeguard from fraud 
You can instantly accept legitimate transactions or decline any fraudulently activated transactions 

Important notes: 
•    The App can be found at both on Play Store for android phones and Apple store for iOS phones.
•    In order to register to the service, you need to have the application installed and an activated Eurobank VISA card handy.
•    Mobile data or Wi-Fi coverage needed for connecting to the service.

More information here

Other announcements

FIRST BANK IN CYPRUS TO ANNOUNCE LAUNCH OF UCITS MUTUAL FUNDS

Eurobank Cyprus pioneers by announcing the launch of UCITS ERB Funds VCIC PLC, strengthening its leading position in the Mutual Funds industry in Cyprus. 

Best Private Bank in Cyprus and Greece

Global Finance: Eurobank «Best Private Bank»
in Cyprus and Greece

Eurobank Cyprus and Eurobank were honoured for yet another year as the best Private Bank in 2020 in Cyprus and Greece. 

Information regarding the working hours of our Banking Centers - COVID-19

We communicate again, following our previous relevant announcement, to inform you that the working hours for over the counter transactions at the Banking Centers of Eurobank Cyprus are amended as follows, as from Wednesday 8 of April 2020 and until further notice:
 
Monday - Friday : 8:15 - 14:00

New Statement Policy

As part of our Bank’s commitment to environmental sustainability, we kindly inform you that a letter has been mailed to the Bank’s customers indicating that the frequency of the mailing of printed statements for current and notice accounts to customers will be restricted to once a year and for overdrafts to twice a year with effect from 01/06/2020

Loan installment and interest suspension - COVID-19

Our Bank responding to the adverse conditions due to the Covid-19 pandemic and based on the Decree issued by the Ministry of Finance on 30 March 2020, amended on 7th May 2020, under which the obligation to pay installments on facilities granted by financial institutions, including the relevant interest, is suspended for the entities considered Eligible* who wish so, would like to inform you of the following: 

Updated information regarding the working hours of our Banking Centers - COVID-19

Following our previous relevant announcements, we inform you that as of 25 May 2020 we have reopened the 2 Banking Centers of Eurobank Cyprus that remained closed for over the counter transactions as part of the measures taken by the Bank in order to ensure the uninterrupted servicing of its customers in response to the outbreak of COVID-19.

Trade Services Department - Change of address

Please be informed that from 22/01/2024 the new address of Trade Services and Correspondent Banking will be:
 
28 Spyrou Kyprianou Avenue
1075 Nicosia
P.O. Box 27236, 1643 Nicosia,
Cyprus
 
Please ensure that all documents intended for Trade Services Department are sent/delivered to the above mentioned address at all times.

Benchmark Regulation – Expected reforms to reference rates

The Bank informs you that Regulation (EU) 2016/2011 (“Benchmark Regulation” or “BMR” or “Regulation”) has established a common framework to ensure the accuracy and integrity of the indices used as benchmarks in financial instruments and financial contracts.  The Regulation, which aims to protect consumers and investors and ensures that the Benchmarks which have been created and used in the European Union are robust, reliable, representative and appropriate.  The Regulation is valid and enforced in all Member States of the European Union and the supervisory authority responsible for its implementation in Cyprus, is the Cyprus Securities and Exchange Commission.

Loan installment and interest suspension - COVID-19

Loan installment and interest suspension based on the Decree issued by the Ministry of Finance on 15/1/2021 - COVID-19 

Our Bank responding to the adverse conditions due to the Covid-19 pandemic and based on the Decree *1 issued by the Ministry of Finance on 15 January 2021, under which the obligation to pay installments on credit facilities granted by financial institutions, including the relevant interest, is suspended for a period of 6 months (1/1/2021-30/6/2021) for Beneficiaries *2, would like to inform you of the following...

 

Best Private Bank in Cyprus

Η Eurobank Κύπρου βραβεύεται ως ”Best Private Bank in Cyprus”

Η Eurobank Κύπρου διακρίθηκε με το βραβείο  ”Best Private Bank in Cyprus“, για το 2021, από το έγκριτο διεθνές περιοδικό Euromoney, επικυρώνοντας το υψηλό επίπεδο των υπηρεσιών που προσφέρει και την ηγετική θέση που έχει εδραιώσει στον τομέα του Private Banking.  


 

Eurobank Cyprus New Visa Cards

Για πρώτη φορά κάρτες από βιοδιασπώμενο υλικό

Νέα εποχή καρτών Eurobank Cyprus

Η Eurobank Κύπρου εισάγει, πρώτη στην Κυπριακή αγορά, μια νέα γενιά καρτών από οικολογικό, βιοδιασπώμενο υλικό, υιοθετώντας τα διεθνή περιβαλλοντικά πρωτόκολλα στην τραπεζική λειτουργία συμπεριλαμβανομένων των παρεχόμενων υπηρεσιών και προϊόντων.

Στο εξής όλες οι νέες χρεωστικές και πιστωτικές κάρτες της Eurobank Κύπρου για ιδιώτες και επιχειρήσεις, αλλά και όσες κάρτες ανανεώνονται ή επανεκδίδονται, κατασκευάζονται από βιοδιασπώμενο υλικό, για την παραγωγή του οποίου απαιτείται μικρότερη κατανάλωση ενέργειας και παράγονται σημαντικά χαμηλότερες εκπομπές θερμοκηπίου.


 

DAC6 - COUNCIL DIRECTIVE (EU) 2018/822

Dear Customer,
 
Eurobank Cyprus Ltd (“the Bank”) would like to inform you that the EU Directive 2018/22 of 25th May 2018 (commonly referred to as “DAC6”) has amended the EU Council Directive 2011/16/EU on administrative cooperation in the field of taxation, as regards to the mandatory exchange of information in relation to reportable cross border arrangements, in order to provide more transparency and fairness in taxation.

Information Security

Eurobank will never, and for no reason, ask you to divulge  your personal information, such as mobile phone, user ID and password to our e-Banking services.

If you disclose your personal information to any unauthorized party or phishing website, please report the incident to us as soon as possible.
 

Introduction of negative interest rates for deposits held in Euro for legal entities

Given the persistent negative interest rate environment in the Eurozone, with the European Central Bank’s (ECB) base rate currently standing at negative 0.50% (-0.50%) per annum, Eurobank Cyprus Ltd (the “Bank”) will be applying a negative interest rate of 0.50% (-0.50%) per annum to all Euro denominated accounts with credit balances held by legal entities, starting from 01/03/2022.  The negative interest rates will apply to all accounts with credit balances denominated in Euro, excluding fixed deposits whose interest rate has been fixed prior to the date of this announcement. 
 

Termination of Negative Interest Rates

As of 01/10/2022, the negative interest rates on EUR denominated deposits held by legal entities will be terminated. The decision has been taken following the recent European Central Bank (“ECB”) decisions to raise the key ECB interest rates.
 

Termination of Negative Interest Rates

As of 01/10/2022, the negative interest rates on EUR denominated deposits held by legal entities will be terminated. The decision has been taken following the recent European Central Bank (“ECB”) decisions to raise the key ECB interest rates.
 
More announcements

Eurobank Cyprus Financial Results for & Pillar 3 Report end of year 2023

08 March 2024

Read More

Trade Services Department - Change of address

12 January 2024

Please be informed that from 22/01/2024 the new address of Trade Services and Correspondent Banking will be:
 
28 Spyrou Kyprianou Avenue
1075 Nicosia
P.O. Box 27236, 1643 Nicosia,
Cyprus
 
Please ensure that all documents intended for Trade Services Department are sent/delivered to the above mentioned address at all times.

Read More

Eurobank Cyprus Financial Results for the nine months ended 30 Sept 2023

07 November 2023

Read More
View more announcements

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