Customer Rights Request Form

Click here for the Customer Rights Request Form

Deposit Guarantee Scheme

Deposit Guarantee and Resolution of Credit and Other Institutions Scheme

Arrears Management

Eurobank Cyprus Ltd (“the Bank”) applies the principles of the Code of Conduct on the Handling of Borrowers in Financial Difficulties of 2015 ...

 

Artemis

Artemis Credit Bureau is a Credit Bureau, established in October 2008, which collects and provides information concerning the financial behaviour of individuals and legal entities.

Common Reporting Standard

The Common Reporting Standard (CRS), developed by the Organisation for Economic Co-operation and Development (OECD), requires the automatic exchange of information on financial accounts ...

FATCA

The Foreign Account Tax Compliance Act is a United States (US) federal law that requires US persons (legal persons and individuals) who live outside the US ...

Payment Accounts Switching Code

Informatory Leaflet for Payment Accounts Switching, Payment Accounts Switching Code...

Appeals Committee

Επιτροπή Επίλυσης Διαφορών

Σύμφωνα με τις πρόνοιες της Οδηγίας Περί της Διαχείρισης Καθυστερήσεων του 2015, η Eurobank Cyprus Ltd (η “Τράπεζα”) έχει συστήσει Επιτροπή Επίλυσης Διαφορών (η “Επιτροπή”) ώστε να χειρίζεται όλες τις ενστάσεις επιλέξιμων δανειοληπτών σχετικά με αναδιαρθρώσεις πιστωτικών διευκολύνσεων. 

Code of Conduct

Key Principles of employee Code of Conduct ...

Payment Services Directive 2

The Payment Services Law 2018 (L. 31(I)/2018), which harmonizes Cyprus legislation with the European Directive 2015/2366 regarding payment services in the internal market (Payment Services Directive – PSD), came into force on April 18, 2018. 

Declaration for Onboarding Application

Request for Account Opening with Eurobank Cyprus Ltd (the “Bank”) and Declaration...

Declaration for the Provision of Services and/or Products

Request for the issuance of a Visa Debit EUR Card and/or for access to the e-Banking service and e-Statement service... 

Declaration for Joint Onboarding Application

Request for the opening of Joint Bank Account(s) with Eurobank Cyprus Ltd (the “Bank”) and Declaration...

INVESTMENT SERVICES - REGULATORY INFORMATION & DISCLOSURES

MIFID Informaiton Package - Execution Venues/Brokers - Annual Best Execution Report - Information Concerning Cost and Charges - Ex-ante (pre-trade) information ...

Declaration for Issuance of Credit Card

Request for Issuance of Credit Card with Eurobank Cyprus Ltd (the “Bank”) and Declaration...

Illegal or Unethical Conduct Policy Statement

Illegal or Unethical Conduct Policy Statement

DIRECTIVE REGARDING THE OPERATION OF THE CENTRAL INFORMATION REGISTER FOR THE ISSUERS OF DISHONOURED CHEQUES (CIR), THE CONSEQUENCES OF THEIR RECORDING TO THE REGISTER AND RELATED MATTERS

We inform you that as of 01/02/2003, the Central Bank of Cyprus together with the Commissioner of the Cooperative Societies Supervision and Development Authority had established the Central Information Register (hereinafter referred to as the “CIR'”) which contains data for issuers of dishonoured cheques...

ΔΙΑΔΙΚΑΣΙΑ ΔΙΑΜΕΣΟΛΑΒΗΣΗΣ

Διαδικασία Διαμεσολάβησης

1.1. Ο Χρηματοοικονομικός Επίτροπος (ο “Επίτροπος”) δύναται, κατόπιν αίτησης Χρεώστη, να διορίσει διαμεσολαβητή μεταξύ της Τράπεζας και του Χρεώστη για σκοπούς αναδιάρθρωσης πιστωτικών διευκολύνσεων...

Anti-Bribery and Corruption Statement

Eurobank Cyprus Ltd Anti-Bribery & Corruption Policy Statement

Scope & Applicability of the Anti-Bribery & Corruption Policy
Eurobank Cyprus Ltd (hereinafter referred to as the “Bank”) conducts business in an honest and ethical manner and takes a zero-tolerance approach to bribery and corruption. It is committed to acting professionally, fairly and with integrity, in all its business dealings and relationships wherever it operates, and in implementing and enforcing effective systems to counter bribery and corruption.